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FAQs

Do you offer free eye tests?

Yes! Book online or in-store; get tested using top-notch equipment and buy your frames (or don’t, no biggie).

What are your warranty guidelines?
We provide a one year warranty on all purchases. If you have a problem with your product, please bring it into your closest store, or get in touch with our customer service team at binfo@bausoptical.co.ke

Can I order new lenses for my bausoptical glasses?
Yes! Replacing old lenses with new ones is called reglazing. You may need to reglaze your glasses if they are scratched, or if you’ve got an updated prescription.

 

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